Qoolife Mall
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[Nescafe] NESTUM 3 in 1 Cereal Drink (Assorted Flavor)
15 items sold
556.4

Nestle[Nescafe] NESTUM 3 in 1 Cereal Drink (Assorted Flavor)

See all Nestle items

Customer who recommended this item
111
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
Shipping fee is free when purchasing above 2 440,30₽ in a cart.
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Notice

Subject Register Date
QX QUICK Seller May 31, 2017
CHANGE ORDER INFO Seller May 31, 2017
Cancel/Refund Seller Dec 20, 2016
more
Manufacturer/
Place of origin
Nestle Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (68)

Customer Review (91)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 03, 2018 jad***
Highly Recommend Nov 23, 2018 rac***
Highly Recommend Nov 17, 2018 red***
Highly Recommend Nov 15, 2018 evo***
Highly Recommend Nov 02, 2018 hy_***
Recommend Oct 19, 2018 pat***
Highly Recommend Oct 12, 2018 chi***
Recommend Oct 05, 2018 che***
Highly Recommend Sep 25, 2018 262***
Highly Recommend Sep 20, 2018 ken***

Item Q&A(7)

Status
Question & Answer
  • Notice

    QX QUICK

    QX quick orders:

    If QX quick delivery passed desired shipping date/time, when customer isn't around, we will not be able to send a reshipping request on our end.
    QXquick orders that does not fit the shipping requirement, it will be changed to QXpress standard courier services automatically.

    If items ordered are out of stock, qxpress will not be able to deliver the items, shipping will be changed to a later date of delivery, at the same timeslot.

    Thank you
    Qoolife Mall
  • Notice

    CHANGE ORDER INFO

    CHANGE ORDER INFO

    For all order info changes, customers would need to cancel and reorder, because we are unable to make any changes on our end.

    Order info changes includes:
    1) Change of delivery address
    2) Change of items - Quantity/Type
    3) If customer did not select the free gift - request to add in, we are unable to do so as well.
    4) For special cases, we will be charging extra shipping fee
    Qoolife Mall
  • Notice

    Cancel/Refund

    Dear buyer,


    CANCEL/REFUND

    Please understand that all orders are automatically received, packed, and delivered. Therefore if you have made a wrong order or would like add on another item, please cancel your order and reorder. Refunds will be initiated automatically when orders are cancelled. You may cancel your order via: [My Qoo10] > [Cancel/Refund].

    Thank you!
    Qoolife Mall
  • Notice

    Disclaimer: Singpost Normal Mail

    Dear buyers,

    All Parcels will be delivered to the letterbox directly via Singpost. In the case of large parcel which may not fit into the letterbox, the postman will deliver to your doorstep. If delivery is undelivered (nobody is at home), the postman will leave a collection slip at your door for collection at the nearest post office. No tracking number is available for normal mail so please be advised that it is at your own risk. NO REFUNDS WILL BE PROVIDED thus Delivery with TRACKING is HIGHLY RECOMMENDED. Delivery usually takes 2-5 working days but minor cases delay up to 3 weeks.

    Thank you very much for your understanding!
    Qoolife Mall
  • Notice

    Shipping Info/Timing/Change memo

    Dear buyers,

    ALL SHIPPING information, timings or any changes/addition to the memo will require a cancellation of the order and then a re-order with the correct information.

    We CANNOT edit ANY information once order is placed and we cannot set the time for the delivery.

    If order is shipped and any info or timing needs to be changed, before delivery the driver will call you at the time you can set the time with the delivery company or you can contact Qxpress (shipping company : +65-6661-9100 / info@qxpress.sg)


    Thank you very much for your understanding!
    Qoolife Mall
  • Notice

    Exchange/Return

    EXCHANGE/RETURN


    For all exchanges and return before 7 days, kindly request for a return by going to MyQoo10 > Shopping list > Exchange/Return and select return. Once item is returned you will receive a full refund and you may re-order the item again or if you returned the item and want a different size of the same price range kindly message the seller once you have returned your item then give your order number and ask for the item stock level and if there is stocks we can exchange your order.
    AFTER 7 days please contact the seller to REQUEST for an exchange/return request.


    Instructions@ http://blinginc.net/gmkt.inc/CS/NHelpFaqContents.aspx#none
    Qoolife Mall
  • Answered
    Question
    lil******* 2018-05-10
    Answer
    Daer Customer,

    We apologsie that we don not have the expiry date for these item.
    However, please be assured that we order from Nestle regularly thus our stocks are fresh stocks.

    Thanks
    QooLife Team
    Qoolife Mall 2018-05-11
  • Answered
    Question
    mar******* 2018-02-04
    Answer
    Dear Customer,

    We regret to inform you that the Organizer has been fully issued. Thank you fo rhighlighting the issue to us, we will looking into the lsting fo housekeeping to be done.

    Thank you!
    Qoolife Mall 2018-02-05
  • Answered
    Question
    kel******* 2018-01-27
    Answer
    Dear Customer,
    Please wait for awhile to receive your wok thank you.
    Qoolife Mall 2018-01-29
    Question
    Ok thanks
    Answer
    Dear customer, kindly provide us with the cart no used to purchase the $88 worth of nestle items
  • Answered
    Question
    hap******* 2018-01-25
    Answer
    Dear Customer,

    Thank you for your enquiry.

    You do not need to add the free gift into the cart. The wok will be send to you seperately when your purchase meets the eligible criteria.

    Thanks
    QooLife Team
    Qoolife Mall 2018-01-25
    Question
    Ok can thanks.
    Answer
    Thanks
    Question
    Dear seller,

    I have received my order last week. However I realised you have missed out the free gift of the travel organiser and the wok as I spend a total of more than $88. You mention will ship out the free gifts separately so wonder when can I receive my item?

    For your info, My Cart no: 116448442 with my order no: 245238207, 245238208, 245238209 and 245238210.
    Answer
    Dear customer, the free item will be shipped out separately. However, the terms and condition for the free wok is while stocks last. Please look forward to our next free item giveaway
    Question
    what? you mention that The wok will be send to ME seperately when My purchase meets the eligible criteria . Which I meet my criteria as shown in attached purchase receipt and yet you tell me this now. Seem like your company also never give other buyer the wok. I help my aunt to purchase as she say she want the wok, now dont have. How am I going to answer to her? My aunt say if no wok, then take back all the items and refund her. Pls arrange someone to take back. Let me know by reply here when you arrange someone to collect back the item. thanks!
    Question
    Dear Seller,

    you can reply a customer kel**** inquiry in chinese on 27 Jan, telling her Please wait for awhile to receive her wok. While I made a purchase on 25th Jan saying no more WOK. is it you telling a lie to that customer?
    Answer
    Dear customer, all free items have been shipped out separately. However, we apologise as the terms and condition for the free wok is while stocks last.
    Question
    LOL... nvm forget it! I have informed my aunt abt it. she wont buy next time when you failed to deliver the freebie.
    Answer
    Dear Customer,

    Thanks for your kind understanding.

    QooLife Team
  • Answered
    Question
    jas******* 2018-01-06
    Answer
    Dear customer,
    Yes, it is at the moment. Our items are restocked on a frequent basis. Do check again soon within a week.
    In the meanwhile, do take a look at our other offers.
    Thank you
    Qoolife Mall 2018-01-10
  • Answered
    Question
    sup******* 2017-11-12
    Answer
    Dear Customer

    We apologize for the delay in service due to the surge in orders and Q&As from 11.11 event.
    Kindly allow us 1~2 days to get back to you.

    Thank you.

    Dear Customer
    Thanks for choosing Qoolife!
    I'm please to inform you that the stocks for brown rice mix have been replenish and you can proceed to order. If you have any other inquires, do not hesititate to write to us and we will see to it.
    Thanks for being Qoolife customer and have a nice day!

    (Nov 16, 2017 13:26)
    Qoolife Mall 2017-11-13
  • Answered
    Question
    van******* 2017-09-23
    Answer
    Dear Customer,

    Can I have your order number to check?

    Thank you
    Qoolife Mall 2017-09-26
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Address
PRINT CENTRE 2 JURONG PORT ROAD PC3 #01-02/03

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