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Item Question & Answer
NOV UPDATE💥BUY 1 FREE 1 GIFT ✮High Quality Elastic Luggage Protector Suitcase Cover💥Travel bag
NOV UPDATE💥BUY 1 FREE 1 GIFT ✮High Quality Elastic Luggage Protector Suitcase Cover💥Travel bag
Item Q&A
  • Question : Inquiry related delivery from Ong****Dec 07, 2018

    Hi, possible to do self collection? Thank you.

    Answer : [Re] Inquiry related delivery from Ong****

    Hi buyer, self collection is not available so far. Thank you.

  • Question : Inquiry for the item from cp_****Nov 23, 2018

    Hi ur buy 1 free 1 must be the same design?

    Answer : [Re] Inquiry for the item from cp_****

    Hi it is buy 1 free 1 gift- bag strap belt, thank you!

  • Question : Inquiry for the item from ann****Nov 21, 2018

    Hi, do you have stock for A23 and A24? Thanks.

    Answer : [Re] Inquiry for the item from ann****

    hi Buyer,

    A23-24 will be available in couple days, thanks!

  • Question : A19 Doraemon StockNov 03, 2018

    Hi, when is A19 M-sized stock available? Does it have 2 openings at the side? Does it come with zipper or Velcro at the bottom? Thanks

    Answer : [Re] A19 Doraemon Stock

    Dear Buyer,
    Manufactering does not have th A19 stock neither currently. it may take 3-4 weeks. it has two openning at the top, one openning on the right side. and it come with Velcro + Fastener.

    Thanks,
    Bien Shop

  • Question : Inquiry for the item from bak****Sep 25, 2018

    Hi,

    Is A01 and A13 designs printed on both sides? My luggages handles are on the left.

    Answer : [Re] Inquiry for the item from bak****

    Hi Buyer,

    Yes, A01 and A13 designs printed on both sides.

    Thank you!
    Bien Shop

+View all Notice, FAQ, Q&A >>
💥Clearance✮Travel organizer✮Foldable Travel Bag✮Multi Pouch💥Cosmetic Bag✮ shoe pouch✮Underwear
💥Clearance✮Travel organizer✮Foldable Travel Bag✮Multi Pouch💥Cosmetic Bag✮ shoe pouch✮Underwear
Item Q&A
  • Question : Inquiry for the item from los****Dec 02, 2018

    Can I know how big is the Silicon Collapsible Travel Cup? Is it for 350ml?
    If i order today (Sunday), when can I receive it by Qxpress?
    I need 5 of them before or by 05 Dec 2018. Is it possible?

    Please reply asap.

    Thank you.

    Answer : [Re] Inquiry for the item from los****

    Hi, Yes, the cup is 350ml. If you order today, we will have Qxpress pick up tomorrow morning( Monday). Usually Qxpress delivery the item within 1-3 working days. Thank You so much!

  • Question : Delivery timeNov 01, 2018

    If i purchase today, when can i receive the item?

    Answer : [Re] Delivery time

    Hi buyer, if you choose Qxpress, it will be delivered within 1-2 days. If you choose normal mail, it usually takes 3-5 working days, thanks!

    Question : [Re] Delivery time

    Hi but i cannot choose.

    Answer : [Re] Delivery time

    There is only singpost normal mail

    Question : [Re] Delivery time

    Hi, we rest the system. Now there is option for Qxpress too

    Answer : [Re] Delivery time

    Okay thanks

    Question : [Re] Delivery time

    Welcome

    Answer : [Re] Delivery time

    Sorry. Do you mean i can receive it by Monday?

    Question : [Re] Delivery time

    Should be... usually they deliver the parcel within 1-3days. If you order today, they will pick up tomorrow morning

  • Question : Item 16: Travel Sponge PouchJun 10, 2018

    Hi seller,

    What is the size for Item 16: Travel Sponge Pouch?

    Answer : [Re] Item 16: Travel Sponge Pouch

    Hi Buyer,

    It is about 20cmx15cm.

    Thanks,
    Bien Shop

    Question : [Re] Item 16: Travel Sponge Pouch

    Ok, thanks.

    Answer : [Re] Item 16: Travel Sponge Pouch

    Thank you!

  • Question : Inquiry related delivery from nur****Mar 06, 2018

    Hi, is self-collection available?

    Answer : [Re] Inquiry related delivery from nur****

    hi,

    We are sorry that self-collection is not available so far.
    Do you need it urgently?

    Question : [Re] Inquiry related delivery from nur****

    I need it by Thursday (8/3/18)

    Answer : [Re] Inquiry related delivery from nur****

    Hi

    Seems no time for courier it.

  • Question : Stocks for Premuim Toiletry PouchFeb 21, 2018

    Hi, may I check is there any more stocks coming in?

    I wan to purchase
    10 Green
    10 Blue
    10 Pink
    10 Wine.

    Please kindly advice me. Thanks

    Answer : [Re] Stocks for Premuim Toiletry Pouch

    hi Buyer,

    Are you asking about the Toiletry Bag, as attached photo?
    If so, it will need about 3 weeks to have the restock.

    Please let me know whether you need it.

    Thanks,
    Bien Shop

    Question : [Re] Stocks for Premuim Toiletry Pouch

    oh 3 weeks, too late for my annual dinner on 1 march. Any other store you have selling the same thing?

    Answer : [Re] Stocks for Premuim Toiletry Pouch

    Hi buyer,

    We are sorry that we are not selling the item in other shop..

    Will you consider mix different items?

    Thanks,
    Bien Shop

+View all Notice, FAQ, Q&A >>
💥Collapsible Travel Cup/ bowel✮BPA Free✮m square Silicon bowel✮Foldable Silicon Cup✮bottle
💥Collapsible Travel Cup/ bowel✮BPA Free✮m square Silicon bowel✮Foldable Silicon Cup✮bottle
Item Q&A
  • Question : Inquiry for the item from lin****Nov 17, 2018

  • Question : Inquiry for the item from ell****Nov 12, 2018

    May I know the capacity of the collapsible cup? Is it 350ml? Thanks.

    Answer : [Re] Inquiry for the item from ell****

    Yes the Collapsible cup is 350ml, thank you!

  • Question : Green Silicone Collapsible Travel CupNov 11, 2018

    Hi, may I know will you be stocking up Silicone Collapsible Travel Cup - green colour? Thanks

    Answer : [Re] Green Silicone Collapsible Travel Cup

    HI, Yes, the restock for green colour of Silicon Collapsible cup will be available within 10 days. thank you!

  • Question : Collapsible BowlNov 06, 2018

    Hi, I would like to know the illustration bowl that can contain a bowl of instant noodles, is it size M or L?
    Understand that it is microwavable, so is the cover as well, am I right?
    Thanks

    Answer : [Re] Collapsible Bowl

    It is Size L to contain a bowel of instant noddles. And this the cover is also microwaveable, thank you!

  • Question : Inquiry for the item from Xuh****Oct 21, 2018

    Do you still have 500ml collapsible bowl ?

    Answer : [Re] Inquiry for the item from Xuh****

    hi,

    We are sorry for late response, our shop was close from Oct 16th -23rd. And Currently only 1000ml bowel are available.

    Thank you,
    Bien Shop

    Question : [Re] Inquiry for the item from Xuh****

    Ok thanks . I am looking for 500ml bowl only

    Answer : [Re] Inquiry for the item from Xuh****

    Sure, thanks.

+View all Notice, FAQ, Q&A >>
m square Collapsible Food Grade Silicon Bowl BPA-FreeCamping Traveling Hiking Pets Foldable
m square Collapsible Food Grade Silicon Bowl BPA-FreeCamping Traveling Hiking Pets Foldable
Item Q&A
  • Question : Inquiry for the item from Xuh****Oct 21, 2018

    Do you have the 500ml bowl ?

    Answer : [Re] Inquiry for the item from Xuh****

    hi,

    Sorry for the late response. Our shop was closed from Oct 16th-23rd. And currently only 1000m bowel are available, thank you!

    Bien Shop

💥Picnic Pocket Blanket/ Sand Toy Bag/Picnic Bag/Swimming organizer Bag/Coating Mesh shopper Bag💥
💥Picnic Pocket Blanket/ Sand Toy Bag/Picnic Bag/Swimming organizer Bag/Coating Mesh shopper Bag💥
Item Q&A
  • Question : Inquiry for the item from qui****Oct 20, 2018

    Hi,

    How many ml can the collapsible cup contain?

    Answer : [Re] Inquiry for the item from qui****

    hi Buyer,

    Sorry for the late response. Our shop was close from Oct 16-23rd.
    The Cup contain 250ml, thanks.


    Thank you,
    Bien Shop

  • Question : Collapsible cup QnASep 29, 2018

    HI,

    Will there be plastic smell or taste when using the collapsible cup?

    Answer : [Re] Collapsible cup QnA

    Hi Buyeri,

    The cup is made of Silicon. Like any new bottle, there is a chance which may has slightly small of silicon. You can open the lid for mintues or wash it before using.

    Thank you.
    Bien Shop

  • Question : Inquiry for the item from cha****Sep 14, 2018

    may i know the capacity of the travel cup?

    Answer : [Re] Inquiry for the item from cha****

    Hi, it is 350ml

  • Question : Inquiry for the item from arc****Aug 14, 2018

    For the picnic bag, is the bottom compartment like a cooler bag? What is the maximum weight can carry? Can show more pictures of the inside of the bag (top and bottom compartment)? When will navy colour restock? Thank u

    Answer : [Re] Inquiry for the item from arc****

    Hi, yes. The bottom compartment like a cooler bag, as attached photo. We don’t have specific information for the maximum weight can carry. However, we don’t see the problem to carry a bottle of wine or several cans of drinks . It will take around 3 weeks to have the Navy colour available. But we do have Black,blue and green ones in stock( only two left for black colour). Thank you!

  • Question : Restock beach pocket blanketJul 03, 2018

    Hi,
    You you restock the above?

    Answer : [Re] Restock beach pocket blanket

    Hi, what can I help?

    Question : [Re] Restock beach pocket blanket

    Will you restock the green or blue beach pocket mat?

    Answer : [Re] Restock beach pocket blanket

    Yes, we will. But it may take about 3 weeks to get the restock in. Do you like to wait? Or try other colours? Actually the main body of these blankets is same colour- grey. Only the corner pockets are different colours.

    Question : [Re] Restock beach pocket blanket

    Ok thanks! I will order orange hen. Thanks!

    Answer : [Re] Restock beach pocket blanket

    THANKS!

+View all Notice, FAQ, Q&A >>
💥SG Seller✮Waterproof Sports Dry Bag  💥Sling Tube Bag for Hike/Swimming/Camping/Beach/Snorkelling
💥SG Seller✮Waterproof Sports Dry Bag 💥Sling Tube Bag for Hike/Swimming/Camping/Beach/Snorkelling
Item Q&A
  • Question : Inquiry for the item from kri****Sep 17, 2018

    I wish to make bulk order. Have some enquiries. Can provide contact details? Urgent so pls reply asap. Thank you.

    Answer : [Re] Inquiry for the item from kri****

    hi,

    Please call 91049032 for bulk order, thank you!

  • Question : Inquiry for the item from col****Aug 05, 2018

    Hi Seller if i make purchase today will I be able to receive it by 10 Aug? Thanks

    Answer : [Re] Inquiry for the item from col****

    HI Buyer,

    If you choose Qxpress. the item usually be delivered next day.

    Thanks,
    Bien Shop

    Question : [Re] Inquiry for the item from col****

    Thanks for your reply. I've placed my order... appreciate your help

  • Question : Inquiry of Ocean Pack (5 Litre)Jun 17, 2018

Aug Updated💥Home Slippers/Bathroom Slippers/Anti Slip/ Waterproof/ in door Slippers💥 kids Slippers
Aug Updated💥Home Slippers/Bathroom Slippers/Anti Slip/ Waterproof/ in door Slippers💥 kids Slippers
Item Q&A
  • Question : Inquiry for the item from chi****Sep 02, 2018

  • Question : Re: Design 1 blueAug 01, 2018

    Hi,

    Design 1 blue size 39/50 any new stock coming in?

    Answer : [Re] Re: Design 1 blue

    hi Buyer,

    The restock of Design 1 blue size 39/40 will be available around one week.

    Thanks,
    Bien Shop

  • Question : Inquiry for the item from rad****Jul 06, 2018

    Are you going to re-sign design 1 on size 41-42 and 42-43 blue and pink?

    Answer : [Re] Inquiry for the item from rad****

    HI,

    Yes, we will restock those. It will need about 3 weeks.

    Thank you!
    Bien Shop

    Question : [Re] Inquiry for the item from rad****

    Can I order now 2x pink?
    But when you re-stock, you deliver 1 X pink 41-42 and blue 42-43.
    Is it ok?
    I believe price is the same....

    Answer : [Re] Inquiry for the item from rad****

    Dear Buyer,

    Thank you for your enquiry.

    The only sizes for Pink is 36/37 and 39/40. And we just heard from manufactury that they dont have the pink colour in stock neither. and they are not able to provide the production schedule yet. will you consider other colours? like green?
    The price is the same.

    Thank you very much and have a nice day!

    Bien Shop

    Question : [Re] Inquiry for the item from rad****

    Then I will until you re-stock and select from there. Thks.

    Answer : [Re] Inquiry for the item from rad****

    Sure, thank you!

  • Question : Rer; RestockMar 28, 2018

    Hi,

    For design 1, when is the new stock coming?

    Answer : [Re] Rer; Restock

    Hi ,

    The restock will be available around one week.

    Thank you,
    Bien Shop

  • Question : Inquiry for the item from cry****Mar 14, 2018

    hi,design 4, cars design for kids. is it suitable to wear as bathroom slippers?

    Answer : [Re] Inquiry for the item from cry****

    Hi buyer,

    Yes. That car slipper is suitable for bathroom use.
    Thanks!

+View all Notice, FAQ, Q&A >>
Aug Updated💥Slip-resistant_Breathable Lightweight Cozy Linen Slippers💥Home slippers✮ Men slippers
Aug Updated💥Slip-resistant_Breathable Lightweight Cozy Linen Slippers💥Home slippers✮ Men slippers
Item Q&A
  • Question : Inquiry for the item from hon****Aug 21, 2018

    Hi seller,
    Please advise on which are the available colours for design B dize 43~44? Awaiting for your prompt reply.rhanks.

    Answer : [Re] Inquiry for the item from hon****

    Hi Buyer,

    We have B1 , B2, B11, B12 for Size 43-44.

    Please kindly note that we already sent out your parcel, and cancelled item B7 Size 43-44, processed refund. If you like to reorder, we have B1,B2,B11 and B12 for size 43-44. Thank you so much!

    Bien Shop

  • Question : Inquiry for the item from hon****Mar 09, 2018

    Hi seller,

    Will you restock size 40/41 for model A1,A2 and A5?

    Answer : [Re] Inquiry for the item from hon****

    hi Buyer,

    A1 is female design. the biggest size is only 39

    We will restock size 40/41 for A2 and A5 in 3-4 weeks.

    Thanks,

    Question : [Re] Inquiry for the item from hon****

    Oic.thanks for the reply.

    Answer : [Re] Inquiry for the item from hon****

    Welcome!

  • Question : Enquiry - Cozy Linen SlippersMar 05, 2018

    Hi

    1. Is this an outdoor slipper?

    2. Will re-stock size 35-36 for

    A2
    A10
    A12

    Answer : [Re] Enquiry - Cozy Linen Slippers

    Hi,
    1. It can be used for outdoor as well, but most of customers got them for indorr

    2. A2 is for male, so the small size is 42-43
    the restock of size 35-36 for A10, A12 will be available within 2-3 weeks

    Thank you!

    Question : [Re] Enquiry - Cozy Linen Slippers

    Noted, will check end of March, thank you

    Answer : [Re] Enquiry - Cozy Linen Slippers

    Thank you!

  • Question : Enquiry - Cozy Linen SlippersMar 05, 2018

    Hi

    Is this an outdoor slipper?

    Answer : [Re] Enquiry - Cozy Linen Slippers

    Hi,

    It can be used for outdoor as well. But most of customers got them for indoor.

    Question : [Re] Enquiry - Cozy Linen Slippers

    Thank you

  • Question : Inquiry for the item from she****Sep 27, 2017

    Dear seller, any update from manufacturer side?

    Pls reply to me ASAP. Thanks in advance.

    Answer : [Re] Inquiry for the item from she****

    Dear Buyer,

    I sent you a reply yesterday around 2:35pm, as attached. Probably the message didn't send out successfully. Anyway, The manufacturer said they defined "striped Coffee" as male Slippers, so the smallest size is 40-41. "Striped Purple" is for female, there are small sizes, such as 35-36 and so on.

    Sorry for that.

    Will you consider "Striped Purple"? We should have the sizes.

    Thank you,

    Bien Shop

    Question : [Re] Inquiry for the item from she****

    Ok noted no problem, going to place order now for all purple striped but I saw this free shipping but when I cart out still charging $1.50 can I know how to waive this shipping fees? Your prompt reply is much appreciated

    Answer : [Re] Inquiry for the item from she****

    Dear seller, why I cannot proceed to place order. I want to buy total 4 pairs of striped purple
    1) Size 37-38: 3 pairs
    2) Size 39-40: 1 pair

    Pls check and reply asap while I can still enjoy promo price.

    Question : [Re] Inquiry for the item from she****

    Dear Buyer,
    I quickly checked, only one pair 37-38 and one pair 39-40 available for stripe Purple now. more quantities sell out last night. The item sold through quickly during the promotion period. Very sorry for that. Do you want same design for all quantity you need? if not, we have other design for 37-38 so far. Tips: If the system does not allow you purchasing, it means that design/size is not available

    Also, for the free shipping, We are sorry for the misleading. We had free shipping before the promotion. But we didn't remove this information in the content ( just changed the shipping cost in the setting). in order to show our apology for the shipping charge, we will provide you one pair of FREE linen slippers( If you purchase 4 pairs). just let me know the design and size you prefer to have. We can not waive the shipping charge only for you ( it is a setting in the system). If we waive the shipping charge, it has to be waved for everybody, thank you for your understanding!

    Answer : [Re] Inquiry for the item from she****

    Dear seller, thanks for your quick reply.

    Since you will be restock your linen purple striped slipper later (within a month). Is it possible if I choose all 4 pairs under striped coffee linen size 42-43 now-during ordering (just to let the system to allow me to place order and proceed with payment while I can still enjoy the promo price as all the sizes are same price) and you will send out the actual size that I want when your restock reach (I do not need it urgently but need the sizes that I want). Is that arrangement ok for you?

    Here is our final order:
    Striped purple linen slipper only:
    1) Size 37-38: 2 pairs
    2) Size 39-40: 2 pairs

    Pls advise urgently while promo is still on. TQ

    Question : [Re] Inquiry for the item from she****

    Dear Buyer,

    I am wondering whether you received my message from this morning. I just like to confirm that 4 pairs of coffee linen size 42-43 are only for ordering, you actually need below instead, right?
    Striped purple linen slipper only:
    1) Size 37-38: 2 pairs
    2) Size 39-40: 2 pairs
    if so, please go ahead order them. Just remind me in the order's memo.

    Once you ordered, I will ship 1 pair of 37-38 and 2 pairs of 39-40 FIRST( actually we have two of this size). The rest of 1 pair 37-38 will ship to you at our cost once it is available.

    Also, what design and size do you need for the complimentary one?

    thanks,
    Bien Shop

    Answer : [Re] Inquiry for the item from she****

    Dear seller, I've just place the order and done the payment for 4 pairs.

    Pls send me only striped purple linen slipper as below:
    Size 37-38: 2 pairs
    Size 39-40: 2 pairs

    Complimentary (1 pair): striped coffee linen slipper, size 41-42

    You may send it separately into few parcel but pls notify me roughly when will you send out so that I can keep track. Many thanks.

    Question : [Re] Inquiry for the item from she****

    Dear Buyer,

    I found your order, thank you.

    I will ship you 1 pair of Striped Purple 37-38 and 2 pairs of 39-40 today.

    Complimentary (1 pair): Striped Coffee Linen Slipper size 41-42 is already not available. I will send you 1 pair of striped Pink 37-38 instead.

    As soon as the another pair of striped Purple 37-38 is available, we will ship it to you at our cost. It may take a month time.

    Thank you again for ordering from Our shop. Have a nice weekend!

    Bien Shop

    Answer : [Re] Inquiry for the item from she****

    Dear seller, may I know when can I received my order (1 more pair purple striped size 37-38). Pls gimme at least an estimate date so that I do not need to recheck with you many time. Thanks

    Question : [Re] Inquiry for the item from she****

    Pls refer attached photo. Not even wear open the plastic bag and saw this. Can I exchange a new pair?

    Answer : [Re] Inquiry for the item from she****

    Hi,

    Sorry for the defect. Let me send you a new one. What size is it?

    Also, about the restock, let me check with the manufacturing, and get back to you tomorrow, is it okay?

    Thank you,
    Bien Shop

    Question : [Re] Inquiry for the item from she****

    Hi seller, since you are locally in Sg I would suggest I exchange the defect piece to you. Just felt like no good to ask you to send out for free and the defect pcs I will return it to you. Pls get me size 37-38 for the defect replacement (same pattern and size). And I'm waiting for your good news on the shortage piece as well. To make it easier, you can also whatsapps or contact me at 9620 7745 (Shereen). Thanks in advance.

+View all Notice, FAQ, Q&A >>
💥July. UPDATED ★Buy 6 FREE 1💥Women Men Socks💥Korea Japanese Invisible Boat socks★Cotton★Anti SliP
💥July. UPDATED ★Buy 6 FREE 1💥Women Men Socks💥Korea Japanese Invisible Boat socks★Cotton★Anti SliP
Item Q&A
  • Question : Inquiry for the item from shm****Jun 27, 2018

    Hi. What size are the socks?

    Answer : [Re] Inquiry for the item from shm****

    The socks are free size, thanks!

  • Question : Inquiry for the item from yeo****Jun 15, 2018

    Do you have these 3 foxes ones? Can't find the code for it. Pls advise. Thanks

    Answer : [Re] Inquiry for the item from yeo****

    hi Buyer,

    Sorry that the design of 3 fox is sold out. Will you like to consider other design?

    Thank you!
    Bien Shop

  • Question : Inquiry related delivery from jas****Mar 26, 2018

    I have completed my order and only wrote in memo about the express delivery. I couldn't find anywhere to select the shipping. Kindly monitor for me.

    Answer : [Re] Inquiry related delivery from jas****

    Hi, We already packed your order, and requested Qxpress to pick it up tomorrow.

    Thank you!
    Bien Shop

  • Question : Inquiry related delivery from jas****Mar 26, 2018

    How much is the express delivery? My purchase definitely more then $25

    Answer : [Re] Inquiry related delivery from jas****

    Hi Buyer,

    The Qxpress usually costs $3.99. But we can provide you free Qxpress shipping if you purchase above $30( If purchase more than $25, We provide free shipping via normal mail ). When you place the order, please mark "as per conversation, choose Qxpress delivery for urgent needs," then we will upgrade your order to free Qxpress delivery. Thank You!

  • Question : Inquiry related delivery from jas****Mar 26, 2018

    Hello. I am buying these sock for children home in India. I am leaving on 4 April. If I order today can I receive by 2 April?

    Answer : [Re] Inquiry related delivery from jas****

    hi buyer,

    If you choose to ship by Qxpress, they will pick up the parcel tomorrow, usually deliver it within 2-3 days. so it should be able to delivered by Apr 2nd.
    If it is Normal mail, it will take 3-5 working days.


    Thanks,
    Bien Shop

💥ROMIX Press Inflatable Travel Pillow★Back Cushion Pillow★Foldable U Shape Neck Pillow for Airplane
💥ROMIX Press Inflatable Travel Pillow★Back Cushion Pillow★Foldable U Shape Neck Pillow for Airplane
Item Q&A
  • Question : Romix U-Shaped Travel inflatable Neck PillowMay 31, 2018

    Is this item washable? If yes, machine wash or hand wash?

    Answer : [Re] Romix U-Shaped Travel inflatable Neck Pillow

    Hi, yes, this one is washable and it should hand washed, thanks!

💥Foldable Backpack✮Ultralight Travel Bag✮Waterproof 💥Scratch Resistant✮Outdoor Backpack💥
💥Foldable Backpack✮Ultralight Travel Bag✮Waterproof 💥Scratch Resistant✮Outdoor Backpack💥
Item Q&A
  • Question : Inquiry for the item from Coo****Mar 14, 2018

    Hi I just received the item . But when I unfold the bag, it is inside out. The zippers are inside and the bag is also inside out. How to use? Is it manufacturing error? Can you refund or send a new piece . Give me your email n I shall send you the pics

    Answer : [Re] Inquiry for the item from Coo****

    Hi,

    Would you please send us the pictures first? Here is the email address: bienshopsg@gmail.com.

    If it is a manufacture issue, we will resend you one for sure.

    Thanks
    Bien shop

    Question : [Re] Inquiry for the item from Coo****

    Hi I managed to pry open the zippers on the risk that I may spoil it. It was closed from inside all the way. Managed to turn the whole thing inside out and seems ok now. Thank u

    Answer : [Re] Inquiry for the item from Coo****

    Great! Thanks for let us know.

    Have a nice week!

    Regards
    Bien Shop

  • Question : Inquiry related delivery from Coo****Mar 09, 2018

    HI when can I receive if I order today ? Thanks

    Answer : [Re] Inquiry related delivery from Coo****

    HI,

    The delivery time will depend on the delivery method you choose.

    If shipped by Qxpress, only need 2 - 3 working days.
    If shipped by normal mail, usually need 3 -7 working days.

    Thanks.

  • Question : Bulk OrderOct 26, 2017

    Dear Seller,

    I am Janey Chan, the Assistant Administrator of Bethel Assembly of God Church and we are currently looking to purchase 1,000 pieces of the foldable backpacks to be given to our church members next year.

    We would like to know the following:

    #1. your name and contact number;

    #2. can we have a lower selling price as we need to print logo on the bags; and

    #3. can you bring down a sample bag for us to show to our Senior Pastor?

    If items 1 and 2 are agreeable with you and approve by our Senior Pastor, could you send us our orders by end
    of November 2017 or earlier, so that we could send for printing of logo?

    Thanks and waiting for your reply to janeychan@bethel.org.sg and our contact number is 67412741 (Tuesday toFriday)

    Answer : [Re] Bulk Order


    Dear Janey,

    Thank you very much for your inquiry.

    Please find my answers as below:

    1) My name is LIU MIN (Grace). Contact Number +65 91049032

    2) Yes, we definitely can offer lower pricing for bulk order( 1000PCS). I will need to check with manufacturing whether they have 1000pcs in stock. And will update you tomorrow. If you would let me know the specific colour you are interested in, it would be helpful.
    If the manufacturing have the stock, We will need about 4 weeks lead time to deliver the items from the manufacturing to your place. Usually it takes 3-5 working days to deliver the items from the factory to shipping forwarder warehouse. Need two or two and half weeks from China to Singapore, another 2-3 working days for customs clearance, and 1-2 working days for local delivery in Singapore.

    3) Yes, I can show you the samples, please advise the address for the meeting. Is this Friday afternoon from 2:00pm to 4:00pm good for you? or Next Monday or Tuesday 2:00pm?


    If you have any questions, please be free to let me know.

    Looking forward to your reply.

    Thank you,
    Grace
    Bien Shop